Nobody’s perfect. And when it’s 90+ degrees and the sweat’s in your eyes (or 30 degrees with an icy wind blowing down your back), anyone can lose their temper. But no matter what, we’re still professionals here, and we know we represent our customers when we’re on their roof. So I fine any employee who says an off-color word on the job. If you were me, wouldn’t you?
–Ron Rattini
“Roofers I’ve hired in the past swear like sailors on the job. But not yours, and my neighbors and I thank you for not allowing bad behavior.”